Repairs

We can carry out a range of repairs on your playground equipment. If you need to contact us about a repair please complete our After Sales Support Form below. (Please complete as much as you can, don't worry if you do not have all details to hand, but please also send on some photos to the email address below).

 

 

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Date of install
Your job number can be found on your Playground Installation Checklist, signed to confirm the completion of your installation.
Your Playforce ID number is located on your playground equipment, engraved on a metal plaque.

Do you wish to make a claim against your warranty?*


Copy of maintenance record supplied?*


Please send supporting photos to playcustomercare@idverde.co.uk
Please note: To allow Playforce to respond to your issue promptly, customers are encourage to include detailed photographs of the problem described on this form.
*The Warranty on all Playforce products is stated on our website and in your Playforce Care Pack. Warranty commences from the date of installation. Warranties cover manufacturing faults only and do not cover damage caused by wear and tear, misuse or accident. You will be required to pay an attendance & service fee should the problem NOT be covered by your Warranty.

By submitting this form, you understand that Playforce will contact you and keep your details on file for the purposes of dealing with your request. For more information you can view our full privacy policy here.

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